From the beginning, I was sure that I would outsource my logistics. When my first collection of 500 pairs of sneakers arrived, I realized that I would not know what to do with this amount of shoes on my own. The assumption that a professional logistics company could ship faster than me seemed logical. At first, the cooperation with my first logistics company went smoothly, the reviews and customer references were positive, and I was confident in my choice. 📦
My logistics partner at the time grew rapidly and the quality continued to decline. New goods remained in the incoming goods department for two weeks, orders were only sent under pressure and errors were ignored. The chaos escalated, sneakers were lost and even a B2B order ended up with 400 pairs instead of 120 at my local customer. Instead of the logistics company, I took care of the timely dispatch of the goods, I often had to send sneakers to my customers at the last minute and often showed up in Munich to fix errors myself. 🆘
During these months I had numerous discussions with various logisticians and was recommended by Lukas C. Rehse , one of the founders of Nature stroller to my current logistics provider. The initial meeting was promising and I started the onboarding. My entire warehouse was moved from Munich to Cologne and stored within two days. Since then, logistics have been running smoothly. No more sending orders myself, quick storage, immediate notification of problems - a professional approach, as I had hoped. 🚚
🤝 Many thanks to Lukas C. Rehse for this recommendation! Not only did you provide me with a great contact, but you also saved a lot of nerves.
- The picture was taken at my new logistician's.
